Last Updated on: Jan 28, 2025
Swadesh Graphics & Advertising (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://swadeshgraphics.com/ , place an order, or use any services available on our website. By using our website, you consent to the data practices described in this policy.
We comply with the privacy laws and regulations applicable to businesses operating in India and are committed to ensuring that your privacy is protected at all times.
Information We Collect
When you visit our website, place an order, or use our services, we may collect the following types of information:
Personal Identification Information
This may include:
- Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (credit/debit card details, bank details)
- IP Address
- Browser Information
Design and Order Information
- Details of the product(s) you order (e.g., visiting cards, flex banners, posters, bill books).
- Uploads of designs (e.g., PDF or CDR files or images you provide to print on the products).
- Notes or customization requests for design and product specifications.
Other Information
We may also collect other information such as:
- Device Information: We collect information about the device you use to access the website, including IP address, browser type, and operating system.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and improve site functionality.
How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Processing Orders: To process, fulfil, and deliver your orders.
- Personalizing Your Experience: To customize your experience and provide you with content, services, and offers relevant to your preferences.
- Customer Support: To assist you with inquiries, order status, and customer service requests.
- Marketing and Promotions: To send you promotional emails, newsletters, and updates regarding our products, services, and offers (you can opt-out at any time).
- Improving Our Website and Services: To monitor and analyze website traffic, trends, and behavior to enhance our site’s performance and usability.
- Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes, including fraud prevention and dispute resolution.
How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular audits of our security systems.
However, while we strive to protect your personal information, we cannot guarantee the absolute security of any data transmission over the internet. You acknowledge and agree that any information you send is at your own risk.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with third-party service providers (e.g., payment processors, delivery partners, etc.) who assist us in processing orders, payments, and delivering products.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction.
- Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights, property, or safety, as well as the rights of others.
- With Your Consent: We may share your information when we have obtained your explicit consent.
Retention of Your Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal or regulatory requirements. Once your data is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
You have the following rights with respect to your personal information:
- Access and Correction: You can request access to your personal data or request corrections to any inaccurate or incomplete information we hold.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
- Cookies: You can control and manage cookies through your browser settings. Please note that disabling cookies may impact your ability to use some features of our website.
Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us immediately, and we will take appropriate steps to remove the information.
Third-Party Links
Our website may contain links to third-party websites for your convenience or reference. These websites are not operated or controlled by us, and we are not responsible for their content, privacy policies, or practices. We encourage you to review the privacy policies of those third-party sites before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Swadesh Graphics & Advertising
Email: [email protected]
Phone: +91-8400001647
Cookie Consent and Use
We use cookies and similar tracking technologies on our website to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small files that are stored on your device when you visit a website. They help us remember your preferences, improve functionality, and provide a more efficient user experience.
What are Cookies?
Cookies are text files that are placed on your device by a website to store small amounts of information. They help the website function properly, remember user settings, and track user behavior for analytics and advertising purposes. For example, cookies allow us to remember products you’ve added to your shopping cart or save your login information for easier access in the future.
How We Use Cookies
We use cookies to:
- Analyze how you use our website (e.g., which pages you visit, how long you stay on them).
- Improve the functionality and user experience of our website.
- Personalize content and advertising based on your browsing behavior.
- Track the effectiveness of our marketing campaigns.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the basic functioning of our website, such as enabling you to make purchases or access secure areas of the site.
- Performance and Analytics Cookies: These cookies help us understand how visitors interact with our site, such as which pages are most popular or how long visitors stay on specific pages. This data allows us to improve site performance and user experience.
- Functionality Cookies: These cookies allow us to remember your preferences and settings, such as login credentials.
Please note that blocking or deleting cookies may affect the functionality of our website, and some features may not work as intended.
For more information on how to manage cookies in your browser, please refer to your browser’s help section.
By continuing to use our website, you consent to the use of cookies as described in this Privacy Policy.
Compliance with Indian Data Protection Laws
As our business operates in India, we are committed to adhering to the privacy and data protection laws applicable within the country. We ensure that your personal information is handled in accordance with these regulations to maintain your privacy and security.
We implement reasonable security practices and procedures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes using encryption, secure servers, and regular security assessments.
If we collect any sensitive personal data (such as payment details, or address), we will only process it with your explicit consent and will inform you of the purpose for which it is being collected. You have the right to access, correct, or delete your sensitive personal data, and we will facilitate your requests within a reasonable time frame.
We may share your personal data with third-party service providers (e.g., payment gateways, delivery services) to complete transactions. These third parties are required to maintain the same level of data protection as we do.
Consent
By using our website or submitting your personal information, you consent to the terms outlined in this Privacy Policy.