At Swadesh Graphics & Advertising, we strive to provide a seamless and satisfying shopping experience for our valued customers. We understand that circumstances may arise where you need to cancel your order, and we’re here to assist you within reasonable limits.
Cancellation Policy:
Customers can cancel their order within a specified timeframe to be eligible for a full refund. To initiate a cancellation, please contact our helpline phone number within 4 hours of placing your order through our website. Any cancellation requests made after this timeframe will not be entertained, and the order will proceed as scheduled.
Refund Policy:
Upon successful cancellation of an order within the stipulated time frame, customers will receive a full refund to their original payment method. The refund process may take a few business days to reflect in your account, depending on your financial institution’s processing times.
Return & Exchange Policy:
As part of our commitment to quality and customer satisfaction, we ensure that all products are thoroughly inspected before shipment to minimize the likelihood of defects or errors. However, please note that due to the customized nature of our printing and advertising products, we do not accept returns or exchanges once an item has been delivered.
Exceptions:
In rare cases where there is a discrepancy or defect with the delivered product, customers are requested to notify us immediately upon receipt. We will investigate the matter promptly and take appropriate action to address the issue. However, please note that general dissatisfaction with the design or specifications of the product does not qualify for a return or refund.
Legal Disclaimer:
Swadesh Graphics & Advertising reserves the right to modify, update, or revise the terms of this Cancellation & Refund Policy at any time without prior notice. By placing an order with us, you agree to abide by the terms outlined in this policy. In the event of any discrepancies or disputes, the decision of Swadesh Graphics & Advertising shall be final and binding.
For further inquiries or assistance regarding our Cancellation & Refund Policy, please contact our customer service team via our helpline phone numbers or email support mentioned below. We’re here to address your concerns and ensure a satisfactory resolution.
By email: info.swadeshgraphics@gmail.com
By visiting this page on our website: https://swadeshgraphics.com/contact-us/
By phone number: +91-8400001647